Resources Credit Union Ltd

FAQ - Transfers

- How do I transfer funds from my account to an account at another financial institution?

- When I set up a direct debit or electronic transfer to my
account, can I give them the numbers on the bottom of my
cheque book?

- How do I send money to my account from overseas?

- What is the SWIFT code?

- Why does it take 24 to 48 hours for Bpay and external
transfers to be received?

- Is there a minimum or maximum amount I can transfer?

- What happens if I have, in error, given the incorrect account
details?

- Can I set my transfers to go out weekly, fortnightly or
monthly?

- How much does each transfer cost?

How do I transfer funds from my account to an account at another financial institution?
You will need to complete a Funds Transfer External Application. All signatories on a joint memberhip are required to sign the applicaiton. You can post or fax your application to any of our offices.

When I set up a direct debit or electronic transfer to my account, can I give them the numbers on the bottom of my cheque book?
No, regardless you should always use your member number as the account number and our BSB (802 - 058).

How do I send money to my account from overseas?
When sending money to your account from overseas, you will need to use the following account details -

Account Name: Resources Credit Union Ltd.
Bank Name: National Australia Bank
Account Number: 50 - 922 - 3047
BSB Number: 082 - 172
Reference Number: (Your member number)

What is the SWIFT code?
When you send funds via Telegraphic Transfer or draft you may be asked for our SWIFT code, which is CUSCAU2SXXX.

Why does it take 24 to 48 hours for Bpay and external transfers to be received?
Whilst we endeavour to process all transactions in a timely manner, Resources Credit Union has no control on how receiving institutions or participants in the BPAY Scheme process the transfer/payment at their end. Therefore your payment or transfer may take up to two working days to process.

Is there a minimum or maximum amount I can transfer?
There is no minimum amount when using FTE, the maximum however is as per your FTE application.
The minimum or maximum for BPay depends on the biller (usually $1.00) minimum and (usually $10,000 to $100,000) maximum.

What happens if I have, inadvertantly, given the incorrect account details?
Unfortunently, once funds have been sent, we are not able to reverse or call back the funds. In most cases the corresponding financial institution will send the funds back within a day or so. Once the funds are recevied, your account will be re-credited.

Can I set my transfers to go out weekly, fortnightly or monthly?
Yes, with BPay you can do it yourself on NetBranch. To use FTE for an ongoing (periodical) payment you will need to send a written request to any of our offices.

How much does each transfer cost?
Each EFT transaction made on your account will cost $1.25, and each BPay will cost $0.50. Keep in mind your transaction rebate, click here to download the 'Fees & Charges' brochure.